Practical support, sized to the situation.
Four clear ways I work with organisations — from one-to-one coaching to full mediation and embedded leadership support.
Workplace Mediation
When two people are not working well together, mediation provides a structured way to bring them together and work through what has been happening. The aim is to restore a way of working that allows things to move forward — without focusing on who is right or wrong.
- Two senior team members in sustained conflict
- Manager–team member relationship breakdown
- Tension following a restructure or promotion
- Cross-team friction affecting delivery
Conflict Coaching
Sometimes the situation is not ready for a joint conversation, or one person needs time to think things through. Conflict coaching creates space to step back and make sense of what is happening — so people approach the situation with greater clarity and confidence.
- An individual unsure how to raise an issue
- Leaders preparing for a sensitive conversation
- Support after a formal process has concluded
- Building personal capability around conflict
Supporting Difficult Conversations
Many managers know they need to have a conversation but are unsure how to approach it. I help managers prepare and carry out these conversations with clarity, so issues are addressed early — making the conversation more straightforward and reducing the risk of escalation.
- Performance concerns that have been avoided
- Behaviour or conduct conversations
- Reset conversations after sustained tension
- Preparing for return-to-work discussions
RESOLVE — Leadership Support
A practical model for leaders who want to build the confidence and language to address tension early — before it becomes a formal issue. Designed to be embedded across a leadership team, not delivered as a one-off workshop.
- Leadership development programmes
- New manager onboarding
- Embedding a healthier conflict culture
- Bespoke in-house team sessions
Not sure which service fits the situation?
That is exactly what the initial conversation is for. Free, confidential, no-obligation.
Book a Free Consultation